Navigating DDS: How to Secure a Case Manager for Your Child

When your child is getting ready to transition from school into adulthood, one of the most important resources you can secure is a case manager through the Department of Developmental Services (DDS). A case manager helps you navigate programs, funding, and supports so your child can thrive beyond high school.
If you’re not sure where to begin, here’s a clear breakdown of how to obtain a case manager:

1. Start With DDS Eligibility
Before you can request a case manager, your child must be found eligible for DDS services. This typically requires:
A documented intellectual or developmental disability (diagnosed before age 22)
Evaluations showing significant limitations in daily life skills
Medical or school records confirming the disability
Action Step: Contact your local DDS office or visit your state’s DDS website to download the eligibility application.
2. Submit an Application
Fill out the application for DDS services and gather the required documents. Most states ask for:
Psychological or developmental evaluations
IEP or school records
Medical history
Proof of residency and identity
Action Step: Send your completed packet directly to DDS (email, mail, or in person depending on your state).
3. Complete the Intake Process
Once DDS receives your application, an intake worker will schedule an interview. This is where you’ll:

Share your child’s strengths and needs
Explain what supports are currently in place
Describe future concerns (employment, housing, social opportunities, independence)
Action Step: Prepare a list of daily challenges and future goals before the intake meeting.

4. Request a Case Manager
If your child is found eligible, you can formally request to be assigned a case manager. This person will be your main contact within DDS. Case managers are assigned based on caseload and region, but families have the right to ask.
Action Step: Clearly tell DDS you want a case manager assigned as soon as eligibility is approved.
5. Work With Your Case Manager
Once you’re assigned, your case manager will:
Help create your child’s Individual Plan (IP)
Connect you with day programs, job training, or community supports
Guide you through funding options and waitlists
Check in regularly to update goals and services
Action Step: Keep your case manager’s contact info handy, and stay in communication.
6. Advocate and Follow Up
Sometimes, assignments or services take time. Don’t be afraid to follow up if you haven’t been contacted. Be polite but persistent—your child’s future depends on it.
Action Step: Call or email DDS every few weeks until your case manager is officially assigned.

Obtaining a DDS case manager doesn’t happen overnight, but by starting the application early, submitting complete documentation, and requesting an assignment, you can make sure your child has someone in their corner as they transition into adulthood,